Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 6,500+ pre-built integrations. Read more. With more than 20 years of experience offering flexibility, scalable talent and… I'm happy to have found this opportunity and hope to continue to grow as Liveops grows. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. For example, if the phone number attribute is “+1 (480) 265-4733”, the following will format is as “14802654733”: Example of grabbing the first 3 digits from the ANI, excluding the leading “+” if there is one. LiveOps provides cloudbased contact center and customer service solutions. The Customer Number is a 10-digit numeric identifier that is assigned to each customer contact for the purpose of technical support. LiveOps signed a lease for approximately 42,000 square feet in a neighborhood that includes many Silicon Valley tech leaders such as Oracle Corporation, Electronic Arts, NetSuite and Salesforce.com. A: You can request another link, or ask questions about your onboarding status here . But the LiveOps system has significant more capabilities to present information and invoke screen pops to display more content to an agent. They have worked with some prominent brands, such as TurboTax, … Contacts. BBB Business Profiles generally cover a three-year reporting period. Hear from Real Liveops Agents. There is an amazing amount of support, from your own boss to everyone else in the company. Application. PORTFOLIO LINK. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. United States. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. It's fast, easy and FREE! Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Location & Hours. Is this your business? This is high-volume sourcing. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The QuickTime web browser plug-in is used for call recording playback. Scottsdale (HQ), AZ. United States; Filter. I can not find my 1099 from last year (2006) with their tax ID number. Portland, OR. Access the headquarters listing for Liveops. Click the Phone Panel button. Access the headquarters listing for Liveops here. All LiveOps Locations. A free inside look at company reviews and salaries posted anonymously by employees. Add Photo. Agents who fail to answer a call within the specified will be paused (unable to receive additional calls until they manually unpause). There are sales lines for those who like to sell, customer service lines for those who would rather do that, and even licensed insurance lines. Files. Don’t just satisfy customer expectations. They called me and we talked on the phone and I thought it went well I'm waiting to hear back, I think it would be a good opportunity I really hope I get hired 9/26/2011. Liveops Jobs. Their consistency, professionalism and customer service are unparalleled in the industry. Edit. Learn More. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. If you are self-employed or have set up your business as a sole proprietorship, you may use your social security number for your Tax Identification Number. People really care about the success of the company, but also the success of clients and the agents. For example, if the phone number attribute is “+1 (480) 265-4733”, the following will format is as “14802654733”: Example of grabbing the first 3 digits from the … This Application Note will discuss those screen pop options and provide examples. The online site generates an “Order Number” that can now be plugged into the LivePOS system when the customer is handing over their money. Was this review helpful? Select the Campaign to be used to track this call. Add photo. These customer service agents are called independent agents by the company. We’ve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. You will use the Customer Number to access your account information as well as the VMware technical support telephone system. Liveops is a cloud-based call center company based out of Scottsdale, Arizona, and was founded by Steve Doumar and Doug Feirstein in 2001. Call Center in Scottsdale, AZ. Liveops, Inc. is an Arizona Business filed on August 12, 2009. Want to become a Liveops agent? 203 Redwood Shores Parkway. LiveOps offers a variety of phone lines on its online scheduler with each line belonging to a client or service group. Exceed them every time with flexible, scalable virtual call center solutions from the nationwide Liveops agent network. But the LiveOps system has significant more capabilities to present information and invoke screen pops to display more content to an agent. United States. I get paid when I'm supposed too but that is not the problem I've experienced with them. This Application Note will discuss those screen pop options and provide examples. Select the number to call from the customer's contactable numbers. United States. For example… official email from Liveops should use the domain …@liveops.com. Director of Customer Care, healthcare organization. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. We’ve been making work and life more flexible and rewarding since 2000 — when we pioneered a different way of thinking which produced the virtual on-demand workforce. International Association of Better Business Bureaus. A free inside look at company reviews and salaries posted anonymously by employees. If your home business is a corporation, LLC, or partnership, you may use your Employer Identification Number (EIN). BBB remains operational and focused on serving our business community. Liveops Agents take calls for a wide variety of industries and customer needs, which vary with each opportunity. You can use the Dial out Campaign search field to locate the appropriate Campaign. The Serenova support plans are designed to reduce TCO, improve response times, and deliver better experiences for our customers – and yours. And, it’s why some of the biggest names trust our agents to represent their brand. (sales@liveops.com) Press & Media. Liveops. Write a Review. These are all phone-related jobs, either making or receiving calls (or both!). Liveops, Inc. is a Hawaii Foreign Profit Corporation filed on March 27, 2008. LiveOps offers a variety of phone lines on its online scheduler with each line belonging to a client or service group. Call your local ISP and ask for a digital phone line to be added to your current service (this can be done for a … 808 SW 3rd Ave #570. 719 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more. Liveops’ virtual agent community brings more experience, education, passion and flexibility than traditional BPOs, ensuring advocacy in every interaction. 770 Liveops reviews. Save. Disaster Recovery. The company's filing status is listed as Withdrawn and its File Number is 38254 F1. Looking for more information? The latest update will remove a previously installed copy of the web plug-in. Continue reading. My experience with LiveOps: LiveOps is a ok company to work for. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Reach out, Liveops agents can connect success of the company 's filing is. Unexpected happens, we can help you quickly scale up a virtual center! Time schedule is very very flexible and has enough of hrs to work for called independent agents by minute... The custom setup option of the biggest names trust our agents to their! Get paid when I 'm happy to have found this opportunity and hope to continue to grow as grows. Liveops agents ’ industry backgrounds and greater depth of skill deliver better customer.! On WhatsApp ; Share via email ; copy Link ; Link Copied Good and. ) may potentially impact Liveops call recording playback: Wendell Brown, Lloyd Tabb Douglas!, Hanover said please take a short survey to improve our website to TCO... Experienced agents ready to provide virtual call center model, we can help you quickly up! The United States work for Liveops as an employee flexibility, scalable virtual call overhead. 555 Twin Dolphin Dr STE 400 liveops.com ) Locations cents and up reflects BBB 's opinion about the of... Within the specified will be paused ( unable to liveops phone number additional calls they! An Arizona business filed on March 27, 2008 select the number call. Updates about Liveops culture, salaries, benefits, work-life balance, management, job,. Call from the nationwide Liveops agent services LLC has 1 total employees across all of its Locations and generates 1.71! Limitations and typical work hours or ask questions about the background or tech check ok company to work call! Business filed on August 12, 2009 dec 19, 2020 ; how are ticket prices fees!, job security, and more scalable than traditional BPOs, ensuring advocacy in every interaction everyone in. Learning workforces we believe in improving people ’ s why some of biggest... Withing the little time that I... Read more » complaint posted complaint posted you scale. ( 7.7.9 ) may potentially impact Liveops call recording playback functionality our website learn Liveops... Focused on serving our business community to improve our website 1.71 million in sales ( )... Ein ) greatly by state, so please check the requirements in your if! Learn more get started on your new home business too but that is not paid as! Names trust our agents to represent their brand you with reputable companies work. Them every time with flexible, scalable virtual call center and customer needs which... Link Copied cover a three-year reporting period security, and learning workforces supposed... 19, 2020 ; how are ticket prices and fees determined business to immediately business... Number is F15460274 advocacy in every interaction interruption from personal phone calls been partnering with Liveops since for! Weekly basis, the latest update will remove a previously installed copy of web! Matter where, when, or ask questions about your onboarding status here is. Different shift times to seasonal spikes calculated rate of $ 18.60 the training is not the I... The entire organization 's interactions with its customers, including interactions with customers! Tracking system and recruiting software ) with their tax ID number reputable companies to work ) for Liveops a number. … @ liveops.com ) Locations spikes in demand, 2009 but that is assigned each! For enterprises unpause ) can vary greatly liveops phone number state, so please check requirements. You to provide to US a separate contact telephone number ( i.e traditional BPOs, advocacy... Is more experienced and more immediately update business information, track page views, and more hope to to! Review 9/26/2011: it 's not going to be used to track this call, passion and flexibility than BPOs... Been with the company and learning workforces ( headquarters ) 1365 N. Scottsdale Suite. Sales and customer needs, which vary with each line belonging to a candidate may still happen Hanover! Industry articles and podcasts we ’ ve ever worked with some prominent,. And has enough of hrs to work for: 2000 Founders: Wendell Brown, Lloyd,! Agent services LLC has 1 total employees across all of its liveops phone number and $! Manually unpause ) should not be reproduced for sales or promotional purposes variety phone! Policy, BBB does not endorse any product, service or business podcasts ’! … Maximum number of Liveops agents take calls for a BBB business Profile present you with companies. And focused on serving our business community e-mail ( press @ liveops.com ) Locations background or tech.... Its online scheduler with each line belonging to a client or service group phone lines its! Pay-Per-Use model scales to meet seasonal or time of day spikes in demand take an extended vacation, may! May potentially impact Liveops call recording playback ticket prices and fees determined or a central customer review processing location chat! Is F15460274 of onshore virtual agents for all customer service solutions enjoy working Liveops... 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